Clarification Text on the Processing and Protection of Personal Data

As Prof. Dr. Mustafa Ulubay Practice ("Data Controller"), in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK"), we attach great importance to the security and confidentiality of your personal data. This clarification text has been prepared to inform you about the methods of collecting your personal data, purposes of processing, legal reasons, and your rights.

1. Personal Data Collection Methods

Your personal data is collected verbally, in writing, or electronically through the channels specified below:

• Website Forms: By filling out the "Contact", "Appointment" or similar forms on our website, your name, surname, contact information, and message content are collected.
• Phone Calls: Your identity and contact information shared when requesting an appointment or getting information by calling our clinic, along with call notes, are collected.
• WhatsApp and Messaging Applications: If you contact us via our corporate WhatsApp line or other messaging platforms, your messages, phone number, documents/media, and profile information shared through these platforms are collected.

2. Processed Personal Data

Your personal data processed by our practice may include the following:

• Identity Information: Name, surname, T.R. Identity Number (if necessary).
• Contact Information: Phone number, email address, address information.
• Visual and Auditory Records: Phone call records (if any), WhatsApp profile photo.
• Transaction Security Information: IP address during website visit, cookie records.
• Request/Complaint Information: Content of the messages you send, appointment requests.

3. Purposes of Processing Personal Data

Your collected personal data is processed for the following purposes:

• Creation and follow-up of appointments.
• Execution of medical diagnosis, treatment, and care services.
• Ensuring communication with the patient/client.
• Evaluation of requests and complaints.
• Fulfillment of legal obligations.

4. Legal Reasons

Your personal data is processed based on the legal reasons specified in Articles 5 and 6 of the KVKK: "Explicitly prescribed by law", "Being directly related to the establishment or execution of a contract", "Mandatory for the data controller to fulfill its legal obligation", and "Mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject".

5. Data Controller Contact Information

For all your questions, opinions, and requests regarding your personal data, you can contact us through the following channels: